We may collect personal information including: name, email address, shipping and billing address, phone number, payment information, order history, device, browser, and usage information, and marketing preferences and interactions.

Payment information is processed securely through third-party payment providers. Lode WTR does not store full payment card information on our servers.

We may use your information to process and fulfill orders, provide customer support, manage subscriptions and recurring billing, send order confirmations and shipping updates, and respond to questions or requests.

We also use information to improve website performance and customer experience, personalize marketing and advertising, detect fraud, abuse, or unauthorized activity, and comply with legal obligations.

If you subscribe to our email or SMS communications, you may receive updates about products, launches, promotions, or educational content.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our messages.

SMS consent is not a condition of purchase. Message and data rates may apply.

Our website may use cookies, pixels, analytics tools, and similar tracking technologies to improve site performance, understand visitor behavior, personalize experiences, and measure advertising effectiveness.

These technologies may collect information about your browser, device, pages visited, interactions with the site, and referral sources.

We may use third-party tools and platforms such as Shopify, Google Analytics, Meta, TikTok, Klaviyo, and similar service providers for analytics, advertising, marketing, and ecommerce functionality.

We do not sell your personal information in the traditional sense.

We may share information with trusted third-party service providers that help operate our business, including payment processors, shipping carriers, ecommerce platforms, analytics providers, marketing platforms, and customer support tools.

Information may also be disclosed if required by law or necessary to protect our rights, customers, or business operations.

We use commercially reasonable measures to help protect personal information from unauthorized access, disclosure, misuse, or alteration.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as reasonably necessary for business, operational, legal, or compliance purposes.

Depending on your location, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.

California residents may have additional rights under applicable privacy laws, including the right to know what personal information is collected and the right to request deletion of personal information, subject to certain exceptions.

To submit a privacy-related request, contact us at help@lodewtr.com.

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of third-party services.

Lode WTR products and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised effective date.